Terms & Conditions
Welcome to Dasht Essence. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions.
1. General
This website is operated by Dasht Essence. These Terms & Conditions apply to visitors, customers, and users of our website.
By using https://dashtessence.com, you agree to comply with these terms.
2. Products
We make reasonable efforts to display our fragrances, packaging, descriptions, prices, and other product information accurately.
Product appearance, packaging, or colors may vary slightly from images due to photography, screen settings, packaging updates, or other reasonable factors.
3. Fragrance Information
Fragrance notes, accords, longevity, and performance descriptions are provided as general guidance.
Fragrance performance may vary depending on skin type, weather, application method, environment, and individual body chemistry.
4. Prices
All product prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.
Dasht Essence reserves the right to update product prices, promotions, or offers when necessary.
The price applicable to an order will be the price shown or agreed upon when the order is placed.
5. Orders
Customers are responsible for providing accurate information when placing an order, including:
- Full name
- Phone number
- Email address, where required
- Complete delivery address
We reserve the right to contact customers to verify order information before dispatch.
6. Order Acceptance
Submitting an order does not necessarily guarantee acceptance.
We may cancel or refuse an order in situations including:
- Product unavailability
- Incorrect pricing or product information
- Incomplete customer information
- Suspected fraudulent activity
- Delivery location being outside courier service areas
If an affected prepaid order has already been charged, an appropriate refund will be arranged.
7. Payment
Available payment methods will be shown during checkout or communicated to the customer.
Customers are responsible for providing accurate payment information where applicable.
8. Shipping & Delivery
Orders are delivered according to our Shipping & Delivery Policy.
Delivery times are estimates and may be affected by courier operations, weather, public holidays, high-demand periods, or other circumstances outside our reasonable control.
9. Returns & Refunds
Returns, exchanges, damaged products, and refunds are handled according to our Return & Refund Policy.
Customers should review that policy before placing an order.
10. Intellectual Property
The Dasht Essence name, logo, website content, graphics, product photographs, branding, and other original materials may not be copied, reproduced, distributed, or used for commercial purposes without permission.
Third-party trademarks or fragrance references, where applicable, remain the property of their respective owners.
11. Website Use
You must not use our website:
- For unlawful or fraudulent purposes
- To attempt unauthorized access to the website or customer information
- To distribute harmful software or malicious code
- To interfere with the security or operation of the website
- To misuse our content, branding, or services
12. Third-Party Services
Our website may use third-party services such as payment providers, courier companies, hosting providers, analytics services, or communication platforms.
Their services may also be subject to their own terms and privacy policies.
13. Limitation of Liability
To the extent permitted by applicable law, Dasht Essence will not be responsible for indirect or consequential losses resulting from circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable law.
14. Privacy
Personal information collected through our website is handled according to our Privacy Policy.
15. Changes to These Terms
We may update these Terms & Conditions when our products, services, website, business practices, or legal requirements change.
Any updated version will be posted on this page with a revised Last Updated date.
16. Governing Law
These Terms & Conditions are governed by applicable laws of Pakistan.
Nothing in these terms limits any mandatory consumer rights available under applicable law.
17. Contact Us
For questions regarding these Terms & Conditions, contact:
Dasht Essence
WhatsApp: +92 317 8148299
Email: dashtessence@gmail.com
Website: https://dashtessence.com
Location: Pakistan